Expert E-Bike & Bicycle Repairs with Over 15 Years of Experience
At Sydney Electric Bikes, we pride ourselves on delivering top-quality repair and maintenance services for a wide range of bicycles and e-bikes. With over 15 years of hands-on experience, our skilled technicians are equipped to work on virtually all bike types—assuming they comply with local legal standards and parts are available. Whether you own a standard bike, an electric model, or are interested in upgrading with a conversion kit, we have the knowledge and tools to help keep you riding smoothly.
How Our Service Works
To provide the best customer experience and efficient workshop operations, we ask that you please consult with us before bringing your bike in. While we do not take formal bookings for drop-offs, prior approval is essential to ensure we have the capacity and parts availability for your specific bike.
Once your bike is ready for collection, our team will notify you via email, including a detailed invoice for the completed service.
Important Policies & Information
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Collection Window: Due to limited workshop space, bikes must be picked up within 24 hours of notification. Bikes left beyond this period will incur a $25 daily storage fee to cover the reserved space. If you cannot collect in person, you may arrange for a courier or nominate a friend to pick up on your behalf.
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Drop-Off Approval & Fees: Please do not bring your bike to our workshop unless explicitly instructed by our team. Priority servicing is reserved for our customers and bikes purchased through Sydney Electric Bikes. Bikes from other sources may face longer wait times or limited parts availability. A $30 booking fee applies upon drop-off.
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Terms & Conditions: All customers leaving their bike with us must agree to our workshop terms and policies. We service e-bikes with motors up to 500 watts across most major brands. Each bike undergoes a comprehensive 10-point safety inspection upon arrival. Any safety-critical repairs identified will require your approval before proceeding.
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Parts Policy: We supply and install parts but do not sell or post parts independently.
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Pricing & Repairs: Our labor rate is $120 per hour, billed in 15-minute increments ($30 blocks). We do not provide fixed quotes, as electrical repairs can vary significantly in complexity. For electrical repairs on bikes or batteries not originally purchased from us, a $100 upfront deposit is required. While we strive to successfully repair your bike or battery, we cannot guarantee all issues will be resolved. Please note this deposit is non-refundable if the repair is unsuccessful.
Why Choose Sydney Electric Bikes?
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Trusted Expertise: 15+ years serving the Sydney cycling community with professional, reliable bike repairs.
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Comprehensive Services: From routine maintenance and safety inspections to complex electrical repairs and custom conversion kits.
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Customer-Focused: Transparent policies, clear communication, and a commitment to quality workmanship.
Ready to get your bike serviced by experts who care? Contact us today to discuss your needs and ensure a smooth, hassle-free experience!