Book A Repair - PYRMONT

Please use this form to provide our team with necessary details, and we will get back to you via text ASAP. To expedite the process, please ensure all fields are accurately filled out. Incomplete submissions may result in delays in our communication with you. Thank you for your cooperation.

Please note that you require prior approval before accepting bikes at our workshop. Priority will be given to our customers, and we will have limited spots available for ebikes not purchased from us. Kindly be aware that sourcing parts from the supplier may pose difficulties if the bike was not purchased through us. Do not bring your bike to our shop unless instructed to do so. A booking fee of $30 will be charged upon bike drop-off. Thank you for your understanding.

Your Name *

Last Name *

Email *

Phone *

Which bike do you have? Brand and Model - How Old is the bike? *

Service *

Electrical Only
Mechanical Only
Both

Delivery date

Pickup date

Delivery address *

-Please tell us what happened:If it is electrical issue please answer these questions: 1. Are all the cables connected? 2.Does the display turn on? 3.If the bike has a throttle, does it work? 4.Is the Pedal assist working? 5.Is there any error code on the screen? 6.Is walk mode working? 7. Do you have brake cut offs on?

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Tern Bikes